Shipping Policy

Last Updated: 12/25/2024

This Shipping Policy applies to all orders placed within the USA and outlines the shipping procedures for Carry Belle. By placing an order with Carry Belle, you agree to the terms outlined below.

Transit, Handling, Delivery, and Order Cut-Off Time

Transit Time: 6 to 9 Business Days (Monday to Friday) for standard shipping.
Handling Time: 1 to 3 Business Days (Monday to Friday).
Delivery Time: 7 to 12 Business Days for standard shipping.
Order Cut-Off Time: 4:00 PM (GMT-05:00) Eastern Standard Time.
Time Zone: (GMT-05:00) Eastern Standard Time.
We strive to process and deliver your orders as quickly as possible while ensuring accurate and secure shipping.

Delivery Terms

We primarily use FedEx for product delivery. However, we reserve the right to change the delivery platform based on factors such as:

Shipping charges.
Shipping destination.
Time requirements specified by the customer.
Rest assured, we will always select the most reliable carrier to ensure your package reaches you on time and in excellent condition.

Shipping Cost

We offer a flat-rate shipping fee of $7.99 USD across the USA, ensuring affordability and convenience for all our customers.

Change of Address

Before Dispatch: If you need to update your delivery address, please contact us immediately at support@carrybelle.shop.
After Dispatch: Once your order is in transit, we cannot make changes to the delivery address.
To avoid any delays, please ensure your shipping address is accurate at the time of placing your order.

Order Tracking System

Once your order is shipped, you will receive a tracking number via email. This tracking number will allow you to monitor your shipment in real time until it arrives at your doorstep.

Wrong Address

If an incorrect address is provided, and the package is undeliverable:

The product will be returned to our store.
You will be responsible for covering the full shipping cost to resend the product to the correct address.
To prevent delays, please double-check your shipping address before placing your order.

Incorrect Email or Phone Number

Providing accurate contact details is essential for timely delivery. If you provide an incorrect email address or phone number:

We will not be able to confirm your order or notify you of shipment details.
Delays or non-delivery caused by incorrect contact details will be the customer’s responsibility.
For assistance, please contact us at support@carrybelle.shop.

Cancellations

Before Dispatch: Orders can be canceled before they are dispatched. Please contact us at support@carrybelle.shop to request a cancellation.
After Dispatch: Once an order is dispatched, cancellations are no longer possible. Please refer to our Refund Policy for more details.

Parcels Damaged in Transit

At Delivery: If the parcel is visibly damaged upon delivery, you may reject it and inform our customer service team immediately.
After Delivery: If the parcel is delivered in your absence and found to be damaged, please contact us at support@carrybelle.shop for further assistance.
We will work with our shipping partners to resolve the issue promptly.

Taxes

Sales tax is included in the product price and shipping fee. This ensures a smooth and transparent checkout process without additional surprises at payment.

Contact Information

Business Name: Carry Belle
Chat Support: Available 24/7
Business Hours: 9:00 AM to 4:00 PM (Monday to Friday)
Phone Support: +1 (214) 382-8434
Email Support: support@carrybelle.shop
Business Address: 1500 N Bluegrove Rd, Lancaster Texas 75134, United States